Shipping policy

Shipping Policy

Last updated: May 2026

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Domestic Shipping (UK) We offer Standard and Express shipping within the United Kingdom. Delivery times and rates are calculated at checkout.

International Shipping We ship to selected countries across the EU and internationally. Shipping rates and estimated delivery times are displayed at checkout. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the carrier.